la la la lobby time · people on the phone · personal · the brotherhood of the keys · Uncategorized

This can’t be right, none of these people are crazy

Our guests are either heavily medicated or we just attract a more polite client base at my new home on the Southside, basically I never hear a guest raise their voice or complain. They call when anything in their rooms breaks and we just talk into the radio and someone magically goes to fix it.…… Continue reading This can’t be right, none of these people are crazy

ghost guest · how do you survive on your own · the brotherhood of the keys · Uncategorized

the time I gave a tour to a new hire…

Yes you read that right, I spent one of my last days in the hotel training the new FDM because they don’t know our operating system or anything. I’m literally training someone to be a training manager. To be honest training a manager of any kind is well above my pay grade. But it was her…… Continue reading the time I gave a tour to a new hire…

la la la lobby time · sold out! · the brotherhood of the keys · Uncategorized

this is a new one even for me…

So I come in from locking the pool over an hour late because we’re slammed to high hell and back (see my post about Thursday, wash, rinse, repeat, wipe hands on pants) and there is a man standing at my front desk and he says the weirdest thing. Dude: Can I use your black box?…… Continue reading this is a new one even for me…

how do you survive on your own · la la la lobby time · personal · the brotherhood of the keys · Uncategorized

the international federation of food aka i actually care about my guests

I had a very lovely girl check in with me today and she was one of my international guests. She informed me at check in that she and her friend were starving and looking for Halal food. For those of you who don’t know, this means according to Wikipedia: Halāl (Arabic: حلال‎‎ ḥalāl, “permissible”), also spelled…… Continue reading the international federation of food aka i actually care about my guests