how do you survive on your own · la la la lobby time · people on the phone · personal · third party bookings · Uncategorized

Murphys Law Mondays

This is my first week of training on mornings. I also had three days prior.  AutoClerk at least to my knowledge doesn’t do the same mass check out function that Opera does. Also we don’t do the receipt under the door at the new place so I have to check people out as they come…… Continue reading Murphys Law Mondays

la la la lobby time · people on the phone · personal · the brotherhood of the keys · Uncategorized

This can’t be right, none of these people are crazy

Our guests are either heavily medicated or we just attract a more polite client base at my new home on the Southside, basically I never hear a guest raise their voice or complain. They call when anything in their rooms breaks and we just talk into the radio and someone magically goes to fix it.…… Continue reading This can’t be right, none of these people are crazy

how do you survive on your own · la la la lobby time · people on the phone · personal · sold out! · third party bookings · Uncategorized

The absolute most absurd guest I’ve ever had and a surprise cameo by my cousin.

I get to work yesterday and clock in around noon and start trying to make a dent in the chore list. Never happened. Like 80 people trying to check in early with another 4 or 5 late check outs and we were sold out the night before. Getting a clean room at noon is not…… Continue reading The absolute most absurd guest I’ve ever had and a surprise cameo by my cousin.

how do you survive on your own · la la la lobby time · personal · the brotherhood of the keys · Uncategorized

the international federation of food aka i actually care about my guests

I had a very lovely girl check in with me today and she was one of my international guests. She informed me at check in that she and her friend were starving and looking for Halal food. For those of you who don’t know, this means according to Wikipedia: Halāl (Arabic: حلال‎‎ ḥalāl, “permissible”), also spelled…… Continue reading the international federation of food aka i actually care about my guests

la la la lobby time · personal · Uncategorized

The Muslim Family that joined us last week

There’s been so much anti-Muslim stories, opinions, etc in the media lately, I thought I’d share a story that is positive. Sometimes I hold fast to the belief that much of racism and irrational opinions about a broad cross section of humanity stems from not actually knowing someone of whatever group people are vocal about…… Continue reading The Muslim Family that joined us last week