So today I come into work to find my coworker filling out an incident report about the horrible dog parents I haven’t even had time to tell you about when the phone rang and a guest called.
I have never heard anyone sound in more pain or so sick in my life. He wanted to change rooms and I asked why and he said “I seem to have messed the bed and I can’t stay in here. I’m sick. So sick.”
I figure dude has a hangover and maybe threw up in the bed. I find him a room across the hall from where he was staying and offer to bring him the keys. He asks for a few more minutes and he’ll let us know when we could go up.
When I get up there I open the new room first and turn the air on for him. When I’m hungover I like a cold dark room and I figured that’s what I was dealing with. When I knock on his door though I end up looking at someone straight from Night of the Living Dead.
And then there was the smell. I couldn’t tell what smelled worse the poop or the puke but this dude could barely walk. He grabbed the keys from me and said “and just move my stuff”
I felt bad for him so I opened the slider to the room and started moving his stuff while he just went into the room and passed out. I am so glad I grabbed gloves before I went up.
The smell was horrible.
I moved all of his things and asked him several times if he wanted me to call an ambulance or some one else to check on him. He says no.
I run downstairs, almost barf, wash my hands like three times and tell my manager what I saw. So we all go back up and examine the room. Puke all over the bathroom, blood, wet floor, shit in the bed, blood too.
We decide to try to talk to the guest again. Guest won’t answer the door. Guest won’t answer the phone so we used the master key to go back into the room and asked the guest again if he needed anything because now everyone (but me) is more concerned with the linens that are going to the incinerator than the guest. Guest again refuses medical help so we go downstairs to call a few other bosses to find out if we should call the ambulance anyway. This is not before moving two bottles of water to his bedside and uncapping them. We’re not doctors but we’re not monsters.
Our instructions were to check on him later in the day and if he hadn’t improved to call the hospital guest likes it or not. The guest kept saying he just had food poisoning and hey I’ve been sick before so whatever. I refuse medical attention all the time.
Later this evening I was rearranging the bookcase in the lobby when the guest walked in… Right as rain and very very embarrassed and very grateful to me and my co-workers for taking care of him.
“You saw me at my bloody worst and I was horrible to you ordering you around but I felt so awful.” he says
Me: We’ve all been sick sir, its my pleasure to help you out.
Him: I’m so fucking embarrassed you were all so kind.
Me: Sir I’m just glad to see you up and around, I’m just glad you feel better, can I do anything else for you? Do you need anything from the kitchen?
Him: I just really wanted to thank you for genuinely caring about my while I was ill. Really. You were the most kind. I won’t forget this.
I didn’t know what else to say so I gave him directions to the drug store and texted my boss to let him know that our zombie guest was fine.