I don’t know what the fuck was in the water today but everyone was more batshit crazy than normal.
I had an over sell on certain rooms but not to worry we fixed that bullshit really quick. But everyone on the phone and almost everyone who came through the lobby was just INSANE.
I made reservations with this one bucket of fucking crazy last night. She’s staying with us on a state rate so she’s already getting hooked the fuck up. We’re supposed to take copies of the ID’s for the state rate. So in this story I’ll be me, my coworker will be Adorable Coworker and Crazy Fucking Tax Lady will be… you get the idea.
Me: Ma’am I need to see your government ID
CFTL: okay here you go.
Me: Great Ma’am so I will now need to make a photo copy of this government issued ID to put on file so you can get the rate.
CFTL: NO YOU ARE NOT ALLOWED TO COPY MY ID I WORK FOR THE GOVERNMENT.
No shit Sherlock, this is why I need to take a fucking copy of this dog shit. It’s not because I want to go fight the fucking ancient copy machine that hisses and boos at me when I walk past it, much less ask it to do it’s stupid job.
Me: Oh Umm okay…
ACW: Ma’am we actually really do need the copy of your ID.
Me: it’s fine. I don’t care anymore. If I get fired, I get fired.
CTL: Well. I can give you a business card.
ACW: It’s not the same thing.
Me: I don’t care. Here are your keys ma’am (and I paraphrase the rest of this) breakfast is over yonder please be eaten by Dr Fuckhead on the way to your room. Have a lovely day you crazy fucking bitch.
Fast forward to about 20 minutes later CTL is back at the desk complaining she doesn’t feel safe in her room. Her original room was literally 3 doors over from the “owners room” like she couldn’t be safer unless she just fucked off and didn’t bother us at all tonight. So we moved her. And then that room had this air conditioner that was too complicated to deal with even though its the same fucking AC we have in every room. So she wanted to move again. Bitch went through like three rooms. She even had my born again FDM pissed off and he was starting to get HEATED and he never does that. She was batshit crazy.
But now for the good stuff of the evening:
-Had a LOVELY COUPLE FROM SWEDEN that enjoyed joking with me. They were just happy to see a happy face. Total sweethearts. I wish there were 99 more rooms full of this couple because even with voucher travel they were a breeze.
-Had a bus come in tonight. It was literally the easiest bus ever. Without going into too much detail, they are part of some reality show / documentary. Their producers checked everyone in and did their own porterage and were just so nice. Like I wanted to help them with shit and they were all “nah just can we decide which rooms are ours?I want to be as far away from these fuckers as possible.” so I handed them all the keys and let them do their thing. They thanked me every time they went by the desk. I was shocked.
-One of my regulars ran into me at lunch and bought my lunch. We shot the shit about the hotel and he said I’m his favorite. It was just good fortune that the only empty seat in the place I was having lunch was next to this guy who I see every Monday and Thursday from here to eternity. He’s cool and such an easy check in. It was really nice of him to buy my lunch.