So this lady walked in the other night to get a room without checking availability or rates.
WALKED IN mind you, and slammed down her military id and credit card before I could even finish saying “Can I help you?”
Me: Can I…
Military Woman: GOVERNMENT ROOM TWO NIGHTS, TWO QUEENS 90 DOLLARS NOW.
Me (inside squirming with joy because that’s just not a very nice way to greet someone): Ma’am we are sold out of two queen rooms tonight.
MW: DELUXE TWO QUEENS! (So clearly she’s stayed with us before to even know we offer that.)
Me: Ma’am we’re sold out of those rooms as well. Actually we are completely sold out aside from a handicapped single king tonight.
MW: THAT IS UNACCEPTABLE.
(Sorry, would you like me to go kick someone out of a room for you? Are we in the middle of a coup?)
Me: Ma’am I’d be happy to let you look at the computer screen so you can see what I’m looking at but we are completely out of anything that would suit your needs.
MW: I’m complaining to your bosses and corporate for your disrespect of a United States officer!
Me: Please give your President my regards and have a nice day.
Don’t get me wrong. I love military people. I love Vets. I wasn’t even keeping her out of a room because she was being rude. I would have gotten her a room no matter how she spoke to me but I simply didn’t have one.
Oh and she never complained.