Day three of being sold out this weekend. I’m alone on desk and jamming out to the acoustic cover songs station on Spotify. The neat thing about this property is the lobby is in no way attached to the rooms. You have to go up stairs or up the elevator to another floor to even…… Continue reading Your three day weekend is my work week
So today I’m talking to my co-worker who KNOWS everything. He used to work at another property next door to my former base of operations like 900 years ago and I mentioned the two times I had stayed at that hotel either on purpose because of my former job or on accident because hey, my…… Continue reading it is a small world after all…
So I finally got my first angry guest and it’s all Priceline’s fault. This man came in just as I was finishing up with another customer, I’m completely alone at this point. Also the phone was ringing and the walkie talkie was going off all at the same time. I’ve learned I hate working on…… Continue reading Sunday shifts can eat a bag of whatever is handy..
So I rarely get any requests for advice on the hotel life, hello I’m new and partially very stupid, but I had a question floated my way about things people should know when starting out in the hotel business… This just my way to live…. eat.. make sure you get your breaks and eat before…… Continue reading Advice to the new
This is my first week of training on mornings. I also had three days prior. AutoClerk at least to my knowledge doesn’t do the same mass check out function that Opera does. Also we don’t do the receipt under the door at the new place so I have to check people out as they come…… Continue reading Murphys Law Mondays
Our guests are either heavily medicated or we just attract a more polite client base at my new home on the Southside, basically I never hear a guest raise their voice or complain. They call when anything in their rooms breaks and we just talk into the radio and someone magically goes to fix it.…… Continue reading This can’t be right, none of these people are crazy
So the new place was attacked by heroin hobos the other night. I went home before these people checked in but somehow a group of transients got enough money together to rent one of our rooms. We have some rooms with outside facing entrances and so it is kind of easy to sneak an extra…… Continue reading hobo island